Lrt3 Privacy Policy – How We Protect Your Information
User privacy is a top priority at lrt3. This policy explains exactly what data we collect, how it is used, and the protective measures we take to keep your information secure.
Effective date: 1 January 2026. Applies to all lrt3 users in Malaysia.
Types of Information We Collect
Lrt3 collects several categories of information when you use our platform. This information is necessary to provide a fully functional, secure service optimised for Malaysian users.
Account Information
During registration, we collect your username, email address, Malaysian phone number, and encrypted password. This information is used to verify your identity and manage your account on the lrt3 platform.
Device & Browser Information
We automatically record technical information including device type, operating system, browser version, IP address, and time zone. This data is used to detect suspicious activity and ensure the platform runs smoothly on your device.
Local Payment Information & MYR Transactions
Lrt3 does not store your bank card numbers or payment account details directly on our servers. All transactions in Malaysian Ringgit (MYR) are processed through authorised payment providers. We only retain transaction records such as amounts, dates, and payment status for statement and customer support purposes.
Cookies & Usage Data
The lrt3 platform uses cookies to store session preferences, maintain login status, and analyse usage patterns in aggregate. You can manage cookie settings through your browser, though disabling certain cookies may affect platform functionality.
Why We Use This Information
Every piece of information collected by lrt3 has a clear and defined purpose. We do not use your data for anything outside the scope of our services without your consent.
- Account verification and security — ensuring only the rightful account owner can gain access.
- Transaction processing — managing deposits, withdrawals, and financial records in MYR.
- Service improvement — analysing usage patterns to continuously improve the functionality of the lrt3 platform over time.
- Service communications — sending important notices such as transaction confirmations, policy updates, or security alerts to your registered email or phone number.
- Fraud prevention — detecting and blocking unusual activity that could compromise user account security.
- Legal compliance — to meet regulatory and legal requirements applicable in Malaysia when necessary.
Lrt3 does not sell or rent users' personal information to any third party for marketing purposes.
Data Sharing with Third Parties
Lrt3 only shares user information with third parties in limited situations and under strict controls. We do not disclose personal data to advertisers or external marketing parties.
Data sharing may occur in the following circumstances:
- Authorised payment providers — to process deposit and withdrawal transactions in MYR. These providers are held to strict industry security standards.
- Technical service providers — such as server hosting and cybersecurity services that help maintain the lrt3 platform infrastructure.
- Legal authorities — when required by Malaysian law or a valid court order.
All lrt3 third-party partners are required to comply with equivalent data protection standards before any data sharing is permitted.
Your Rights as an lrt3 User
As an lrt3 user, you have clear rights over your personal information. We respect these rights and provide the means for you to manage your own data.
Right to Access
You may request a copy of the personal information we hold about you at any time. Your request will be processed within a reasonable timeframe once your identity has been verified.
Right to Correction
If you believe the information we hold about you is inaccurate or outdated, you have the right to request a correction. This can be done through your account settings or by contacting the lrt3 support team.
Right to Deletion
You may request deletion of your personal data upon account closure, subject to any applicable legal record-retention requirements. Deletion requests will be processed within 30 days of verification.
Data Security, Policy Changes & How to Contact Us
Data Security
Lrt3 employs multiple layers of security to protect user information from unauthorised access, disclosure, or modification. These measures include SSL encryption for all communications between your browser and lrt3 servers, password encryption using secure algorithms, continuous account activity monitoring, and regular security testing by our technical team.
While we take reasonable precautions, no online system is entirely risk-free. We encourage users to take their own protective measures as well, such as using strong passwords and keeping login credentials private.
Changes to This Policy
Lrt3 reserves the right to update this Privacy Policy from time to time in line with changes to laws, technology, or business practices. Users will be notified of any material changes via a platform notice or registered email at least seven days before the changes take effect.
Continued use of the platform after a change notice is considered acceptance of the updated policy.
Contact Our Privacy Team
For any enquiries, data access requests, or privacy concerns, please reach us by email at [email protected]. You may also refer to the FAQ for guidance on account and privacy matters. We are committed to responding within two business days for all privacy-related enquiries.
Questions About Your Data Privacy?
The lrt3 team is here to help you understand how your data is managed or to handle any requests related to your personal information.